Features
VoicerOnePBX is a full-featured IP-PBX. This page is the map; each card links to the section with the detail. Everything below runs inside a single macOS application.
Calling & endpoints
Extensions
Register desk phones (Yealink, Polycom, Grandstream, Cisco) and softphones as extensions with SIP digest auth.
Adding devices →Browser softphone
A WebRTC softphone that registers as a real extension — call from any browser, no install.
Browser access →Transfer, hold & park
Blind and attended transfer, music-on-hold, and call park with retrieval.
Feature codes →Video conferencing
Face-to-face video meetings right in the browser using WebRTC — no app or plugin to install.
Conferencing →Customer desktop sharing
An agent sends the caller a secure link, and the customer shares their screen — perfect for walking someone through a problem live.
Supervisor →Trunks & routing
SIP & IAX2 trunks
Connect to providers over SIP (RFC 3261) or IAX2 (RFC 5456) with registration and custom caller ID.
Trunks →Inbound routing
Route each DID to an extension, IVR, ring group, queue, conference, voicemail or fax.
Inbound routes →Auto attendants
Multi-level IVR menus with DTMF collection, business-hours and holiday routing.
Auto attendants →Contact centre
ACD call queues
Agent queues with round-robin distribution, comfort messages, hold music and a live wallboard.
Call queues →Supervisor console
Listen, whisper and barge on live calls; real-time queue and agent activity.
Supervisor →Reporting
Daily / weekly / monthly call and agent reports with CSV export and scheduled delivery.
Reporting →Media, messaging & AI
Fax Center
Send and receive faxes natively over T.38, plus an HT-series ATA path for physical fax machines.
Fax Center →Transcription
On-device transcription of call recordings and voicemail, with AI summaries.
Transcriptions →SMS & email
Two-way SMS over your trunk and email delivery — from the UI or the API.
Messaging APIs →Extend it yourself
Event webhooks
HMAC-signed webhooks on call and message events, with retries and a delivery log.
Webhooks →Programmable voice
Twilio-style call-control documents (JSON or TwiML) to script inbound and outbound calls.
Programmable voice →REST APIs
Send fax/SMS/email, originate calls, and poll received messages over authenticated REST.
Messaging APIs →