Administration
Everything an administrator needs, from first install to fine-tuning. Start with Installation to get the network right, then provision phones, build your trunks, and layer on routing.
Install → open the firewall & DHCP → create provisioning profiles → add devices → create a trunk → build an inbound route. Each page below can also be read on its own.
Getting connected
Planning
The decisions to make before you start — network, numbers, phones and how you'll route calls.
Installation
Firewall requirements, the TFTP server, and DHCP options for zero-touch provisioning.
Provisioning Profiles
How VoicerOnePBX builds and serves per-device config, and how to layer overrides.
Adding Devices
Onboard a phone — auto-provisioned or by manual approval — and bind it to an extension.
Batch Import
Bring in many extensions and devices at once from a spreadsheet.
Trunks & routing
Creating Trunks
SIP and IAX2 trunk setup, registration, caller ID and diagnostics.
Inbound Routes
Map each DID to its destination, with time-of-day and holiday rules.
Auto Attendants
Build IVR menus that answer, play a prompt and route on DTMF.
AA Sub-menus
Nest menus for departments, languages and after-hours options.
Ring Groups
Ring several extensions together or in sequence.
Contact centre & media
Call Queues
ACD queues with agents, strategies, comfort audio and a wallboard.
Conferences
Define rooms, PINs and entry points for meetings.
Fax Center
Native T.38 send/receive and physical-fax ATA support.
Call Transcriptions
On-device transcription and AI summaries of recordings and voicemail.